Tamo（它默）— Support / 支持
Contact / 联系邮箱: tamo_amorce@protonmail.com
FAQ
Q: How do I delete my account? / 如何删除账号？ A: Open the app → Settings → “Delete Account”, type the confirmation phrase, and confirm. This permanently deletes your pet profiles, records, and conversation history. 打开 App → 设置 → 「删除账号」，输入确认文字并确认。此操作会永久删除你的宠物档案、记录与对话记录。
Q: Is this app a substitute for veterinary care? / 本 App 能替代兽医诊断吗？ A: No. Tamo provides rule-based screening and AI-assisted triage based on the information you provide. It does not diagnose, prescribe, or provide drug dosages, and it does not replace professional veterinary examination. If your cat shows signs of emergency, contact a veterinarian immediately. 不能。它默基于你提供的信息进行规则筛查和 AI 分诊辅助，不确诊、不开处方、不提供药物剂量，也不能替代专业兽医检查。如猫咪出现急症迹象，请立即联系兽医。
Q: How do I report a bug or request a feature? / 如何反馈问题或提建议？ A: Email us at tamo_amorce@protonmail.com with a description of the issue (and screenshots if possible). 请发邮件至 tamo_amorce@protonmail.com，附上问题描述（可附截图）。
Q: Where is my data stored? / 我的数据存储在哪里？ See our Privacy Policy / 隐私政策.